Last updated: 14 May 2026. This Privacy Policy explains how Instant Udyam collects, uses, stores, and protects your personal information when you use our website and MSME registration advisory services. It complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Aadhaar Act, 2016.
When you use our services, we may collect the following categories of personal information:
Information You Provide Directly: Full name, email address, phone number, Aadhaar number, PAN, business name, business address, bank account details, GSTIN (if applicable), and any other details you provide through our application form or contact channels. This information is collected in full because it is required by the Government of India's official Udyam portal at udyamregistration.gov.in to file your MSME registration or edit application. We store it securely and use it only for filing your application — never shared with marketing partners, data brokers, or any third party.
Automatically Collected Information: IP address, browser type and version, operating system, referring URL, pages visited on our website, time and date of visit, and time spent on each page. This data is collected through server logs and analytics tools.
Communication Data: Records of your communications with us via email, WhatsApp, phone calls, or the contact form on our website, including the content of messages and any attachments.
We use the information we collect for the following purposes:
Service Delivery: To process your Udyam Registration application, verify your details, select the correct NIC activity code, and submit your application to the government portal on your behalf.
Communication: To respond to your enquiries, provide updates on your application status, send your Udyam Certificate upon issuance, and share relevant information about our services.
Improvement: To analyse website usage patterns, improve our services, enhance user experience, and develop new features or content that better serve MSME business owners.
Legal Compliance: To comply with applicable Indian laws, regulations, and legal processes, and to protect our rights and interests.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
These measures include SSL/TLS encryption for all data transmitted through our website, secure storage of personal information with access restricted to authorised personnel only, regular security reviews of our systems and processes, and secure disposal of personal data when it is no longer required.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
We may share your information with the following categories of third parties, strictly for the purposes described:
Government Portal: Your registration details are submitted to the official Udyam Registration portal (udyamregistration.gov.in) operated by the Ministry of MSME, Government of India, as required to complete your MSME registration.
Payment Processors: When you make a payment, your transaction is processed by third-party payment gateways. We do not store your complete credit/debit card details on our servers.
Analytics Providers: We use Google Analytics to understand website usage. These services may collect anonymised data about your interactions with our website.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device when you visit our website.
Essential Cookies: Required for the website to function properly, including session management and security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously. You can opt out of analytics cookies through your browser settings.
Preference Cookies: Remember your settings and preferences (such as language) to provide a more personalised experience on subsequent visits.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Under applicable Indian data protection laws, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request correction of any inaccurate or incomplete personal information.
Right to Deletion: You may request deletion of your personal information, subject to our legal obligations to retain certain data.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting us.
To exercise any of these rights, please contact our Grievance Redressal Officer at contact@instantudyam.com with the subject line Data Rights Request. We acknowledge requests within 72 hours and respond within 30 days, in accordance with the Digital Personal Data Protection Act, 2023.
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods:
Aadhaar number: Deleted from our active systems within 90 days after successful filing of your Udyam Registration. We never retain Aadhaar numbers in plain text long-term — only the last 4 digits are kept in masked form (e.g. XXXX-XXXX-1234) for customer-support continuity.
Registration data (name, business details, NIC code, address): Retained for 3 years from the date of filing, in line with MSME audit and re-verification requirements set by the Ministry of MSME.
Payment records and tax invoices: Retained for 8 years as required under the Income Tax Act, 1961 and GST law.
Email, WhatsApp, and contact records: Retained for 2 years from your last interaction, or until you request deletion — whichever is earlier.
Website analytics data (IP, browser, pages visited): Retained for up to 26 months in Google Analytics, then automatically deleted.
After the applicable retention period, your personal information is permanently deleted from our active systems and from backups within an additional 90 days, except where longer retention is legally required (for example, in case of an active legal proceeding).
Aadhaar is sensitive personal information under the Aadhaar Act, 2016 and we treat it with extra care:
Single purpose: We use your Aadhaar number only to file your Udyam Registration on the official Government portal at udyamregistration.gov.in. Aadhaar is never used for any other purpose, including identity verification, marketing, profiling, or sharing with third parties.
No biometric, no e-KYC, no Aadhaar API: We do not use the UIDAI e-KYC service, Aadhaar Authentication APIs, biometric scanning, or any UIDAI-licensed Authentication User Agency (AUA) channel. We simply type your Aadhaar number into the Government's Udyam portal on your behalf.
OTP coordination only: The Aadhaar OTP that arrives on your registered mobile is shared by you with us solely so we can complete the portal's identity step. We do not store the OTP after submission and we cannot generate OTPs on our own.
Masked storage: Inside our internal records (CRM, lead sheet, support tickets) your Aadhaar number is stored in masked form (e.g. XXXX-XXXX-1234) so only the last 4 digits are visible.
No screenshots or copies: We do not request, store, or retain images or PDF copies of your physical Aadhaar card. The 12-digit number is sufficient for Udyam filing.
If you believe your Aadhaar number has been misused, please contact us immediately at contact@instantudyam.com and also report to UIDAI's helpline at 1947.
In compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Rules, 2011, we have designated a Grievance Redressal Officer to address any data-related complaints, requests, or concerns.
Grievance Redressal Officer — Instant Udyam
Designation: Data Protection Officer, Pramila Business Solutions
Email: contact@instantudyam.com
WhatsApp / Phone: +91 93658 02770
Working hours: Monday–Saturday, 9:00 AM – 7:00 PM IST
How to raise a grievance: Email the above address with the subject line Grievance — [your name + URN] and describe the issue. We acknowledge every grievance within 72 hours and resolve it within 30 days (the maximum permitted under DPDP Act).
Escalation: If you are not satisfied with our resolution, you may escalate to the Data Protection Board of India established under Section 18 of the DPDP Act, 2023, once it becomes operational. Until then, complaints may be filed with the Adjudicating Officer under the Information Technology Act, 2000.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@instantudyam.com
WhatsApp: Use the chat icon on our contact page
Website: instantudyam.com/contact
We are committed to resolving any privacy-related concerns promptly and transparently.
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